Last Updated: 10/01/2024

Thank you for choosing REDPIXLE for your content creation needs. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can manage your personal information.

By using our services, you agree to the collection and use of information as outlined in this policy. We may update this Privacy Policy from time to time, and we will notify you of any significant changes by posting the new policy on our website.

Information We Collect

1. Personal Information:
– When you use our services, we may collect personal information such as your name, email address, phone number, and address.

2. Booking Information:
– If you make a booking through our CRM, we collect information related to the booking, including date, time, and specific requirements.

3. Payment Information:
– When you make a payment for our services, we collect payment information, such as credit card details, through our secure payment processor, Stripe.

4. Usage Information:
– We gather information about how you interact with our website and services. This includes data about the pages you visit, the services you use, and the actions you take.

5. Device Information:
– We collect information about the device you use to access our services, including the device type, operating system, and unique device identifiers.

How We Use Your Information

1. Service Delivery:
– We use your personal information to deliver the services you have requested, such as graphic design, photography, videography, and web design.

2. Booking Fulfillment:
– We use booking information to fulfill your requests and provide the services you’ve booked through our CRM.

3. Payment Processing:
– We use payment information to process transactions securely through our payment processor, Stripe.

4. Communication:
– We may use your contact information to communicate with you about our services, updates, and promotional offers.

5. Analytics:
– We analyze usage and performance data to improve our services and tailor them to your needs.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

1. Service Providers:
– We may share your information with third-party service providers who assist us in delivering our services.

2. Payment Processor:
– Your payment information is securely processed by our trusted payment processor, Stripe.

3. Legal Compliance:
– We may disclose your information if required by law or in response to a valid legal request.

Your Choices

You have the right to:

– Access, Correct, or Delete Your Information:
– You can request access to your personal information and ask that it be corrected or deleted.

– Opt-out of Communication:
– You can opt-out of receiving promotional emails from us by following the instructions in the email.

Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at contact@redpixle.com.

REDPIXLE
Gold Coast, Queensland, 4213.